Maryam Ki Dastak Program Overview
The Maryam Ki Dastak Program is a major public service initiative launched by the Punjab government to deliver essential services directly to citizens’ homes. The program aims to remove administrative barriers and reduce the need for people to visit government offices repeatedly. By using modern digital tools, the initiative improves efficiency and transparency in public service delivery across Punjab.
This program has been designed to support all segments of society, including women, elderly citizens, and job seekers. Through a centralized mobile application, citizens can request official services from home, saving time and avoiding long queues. The program reflects the Punjab government’s commitment to improving quality of life through technology-based governance.
- Doorstep delivery of public services
- Digital service requests through mobile app
- Reduced office visits and waiting time
You Can Also Read: Punjab CM Increases Scholarship Program to 100 Billion:Good News for Students
Expansion of Maryam Ki Dastak Program to 40 Districts
To further strengthen public service delivery, the Maryam Ki Dastak Program has been expanded to 40 districts of Punjab. This expansion includes all four districts of the Faisalabad division, allowing a wider population to benefit from doorstep services. The increase in coverage ensures that citizens in more areas can access government facilities conveniently.
With this expansion, more than 70 public and business-related services are now available through the Dastak mobile app. Punjab Chief Minister Maryam Nawaz stated that the program’s purpose is to make daily life easier for citizens by ensuring equal access to essential services across the province.
- Expanded to 40 districts of Punjab
- Covers entire Faisalabad division
- Over 70 services available at home
You Can Also Read: BISP Kafalat Program 2025: Double Payment of 13,500 for Newly Registered Beneficiaries
Public Service Delivery Through Dastak Mobile App
The Dastak mobile app, developed by the Punjab Information Technology Board, plays a central role in this initiative. Citizens can submit service requests directly through the app without visiting any department. Once a request is submitted, trained assistants are assigned to complete the process efficiently.
After receiving a request, assistants visit the applicant’s home to collect documents and guide them through the process. This system ensures accuracy, convenience, and transparency. The app-based approach also allows better tracking and monitoring of service requests.
- Mobile app developed by PITB
- Home-based service requests
- Document collection by trained assistants
You Can Also Read: Pakistan’s $20 Billion Loan from the World Bank: Implications for the Next Ten Years
Services Available Under Maryam Ki Dastak Program
Under the Maryam Ki Dastak Program, citizens can obtain multiple government services without leaving their homes. These services are essential for daily administrative needs and are processed through verified government channels. The program has significantly reduced the burden on public offices.
This initiative benefits not only women and elderly citizens but also working individuals who cannot visit offices during working hours. By providing services at home, the program ensures inclusivity and equal access for all eligible citizens of Punjab.
- Domicile certificates
- Birth certificates
- FIR copies
- Learner driving licenses
- E-stamping services
You Can Also Read: Step-by-Step Guide to Applying for Tube Well Solarization Online: New Procedure Explained
Performance Report and Administrative Statements
According to official data, 105 assistants in Faisalabad have completed 1,108 service tasks successfully, while work is ongoing on 637 additional requests. These figures highlight the operational efficiency of the Maryam Ki Dastak Program and its growing public trust.
Deputy Commissioner Faisalabad, Captain (retd) Nadeem Nasir, emphasized that assistants must perform their duties with honesty, dedication, and transparency. He stated that the primary goal of the initiative is to ensure that benefits reach every deserving citizen without delay.
- 1,108 tasks completed in Faisalabad
- 637 requests under process
- Focus on transparency and accountability
You Can Also Read: KPK Government to Install Solar Power Systems at Minority Worship Sites
Eligibility Criteria for Dastak Facilitators
Citizens interested in working as facilitators under the Maryam Ki Dastak Program must meet specific eligibility requirements. These criteria ensure that facilitators are capable, trustworthy, and able to perform field duties efficiently. Registration is done through the Dastak Facilitator Mobile Application.
Applicants must fulfill educational, legal, and technical requirements to qualify. These conditions help maintain service quality and ensure secure handling of official documents.
- Minimum age of 18 years
- Intermediate or equivalent education
- Police character certificate
- Personal bank account
- Own motorbike and valid driving license
- Smartphone or tablet with internet access
You Can Also Read: Chief Minster of Punjab Maryam Nawaz Shahrif Launches Honhar Merit Scholarship
Helpline and Application Process
Citizens can apply for services using the Maryam Ki Dastak mobile app or by calling the official helpline. Once a request is received, assigned assistants visit the applicant’s residence to complete the service process. This system eliminates unnecessary delays and office visits.
Deputy Commissioner Faisalabad confirmed that official documents are now issued without long waiting periods. The helpline ensures that citizens receive guidance and updates regarding their applications.
- Apply through mobile app
- Helpline number 1202
- Doorstep document delivery
You Can Also Read: Punjab Government Unveils ‘Nigehban Ramadan Package’ to Support Millions of Families
Key Statistics of Maryam Ki Dastak Program
| Category | Details |
|---|---|
| Total Districts Covered | 40 |
| Services Offered | 70+ |
| Assistants in Faisalabad | 105 |
| Tasks Completed | 1,108 |
| Ongoing Tasks | 637 |
Common Services Available at Doorstep
| Service Type | Availability |
|---|---|
| Domicile Certificate | Yes |
| Birth Certificate | Yes |
| FIR Copy | Yes |
| Learner Driving License | Yes |
| E-Stamping | Yes |
FAQs
What is the Maryam Ki Dastak Program?
It is a Punjab government initiative that provides public services at citizens’ doorsteps through a mobile app.
How many districts are covered under this program?
The program has been expanded to 40 districts of Punjab, including Faisalabad division.
Which services can be obtained from home?
Citizens can get domicile certificates, birth certificates, FIR copies, learner licenses, and e-stamping services.
How can citizens apply for services?
Applications can be submitted through the Dastak mobile app or by calling helpline number 1202.
Who can become a Dastak facilitator?
Eligible citizens above 18 years with required education, documents, and a valid driving license can apply.
You Can Also Read: KPK CM Distributes 500 Motorcycles to Field Staff of Agriculture Department Under Food Security